For med spa owners
She called your
med spa at 6:40.
She got voicemail. She booked down
the street.
You'll never know it happened. That's the part that gets me.
Fewer than three out of a hundred people who reach a voicemail leave a message. Eighty-five percent of them never call back. They don't wait — they call the next spa on the list.
This isn't a front desk problem. Your girl is checking someone out, walking a nervous first-timer back to a room, answering a question about downtime. She can't be in two places at once.
The problem is that nobody ever told you what those missed calls add up to.
The free guide
5 Silent Mistakes Costing Your Med Spa Consults Every Day
Eight pages. Five named mistakes, and a worksheet on page four where you plug in two numbers — your average visit value and how many calls you miss in a week. The math does the rest.
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Eight pages. Five named mistakes, and a worksheet on page four where you plug in two numbers — your average visit value and how many calls you miss in a week. The math does the rest.
Fewer than three out of a hundred people who reach a voicemail leave a message. Eighty-five percent of them never call back. They don't wait — they call the next spa on the list.
This isn't a front desk problem. Your girl is checking someone out, walking a nervous first-timer back to a room, answering a question about downtime. She can't be in two places at once.
The problem is that nobody ever told you what those missed calls add up to.
Fair warning — most owners are surprised by what comes out. A few are a little annoyed with me.